I know you’ve got a smooth tongue , so don’t talk

Frank: Hey, John. What makes you so happy？

John: You know what. I've just got a new job with a computer company.

Frank: _________!

A． Oh, so happy

B． Oh, good luck

C． Oh, such a job

D． Oh, congratulations

听力原文：M: I've lost my credit card issued by your bank. What should I do, please？

W: I am sorry for that. But you have to go to that counter over there for the card business.

Q: Why does the customer come to the bank？

(15)

A．He got a credit card of his friend and come to ask how to use it.

B．He got a card and did not know whose card it is.

C．He has lost his credit card and come to ask what to do.

D．He has found a credit card and come to ask what to do.

M: Good morning, Cindy.

W: Roberta, what exactly do time management consultants do？

M: Well, Cindy, it's all about helping people to organize their work in an ef fective way: maximum efficiency; minimum stress.

W: Hah, sounds like something I need. Who are your clients？

M: Um, mainly business people, but I've also worked with politicians, civil servants and university lecturers.

W: Um, quite a range, then. And what sort of things help people to organ ize their time？ I suppose punctuality is important.

M: Um, yes and no. It's easier to finish a meeting on time if it starts on time. But in international contexts, you do have to be aware of cultural differences.

W: For example？

M: Well, in Britain big, formal meetings usually start on time, but less for mal meetings often begin a few minutes late. In Germany, on the other hand, people expect all meetings to begin on time; In some countries, er, for example, in Latin America, there's a more relaxed attitude. So, you d6 have to adapt to circumstances.

W: Um, it sounds like even if you manage your own time very well, you still can't control what other people do.

M. Well, you can set limits. If you're meeting a friend who always arrives late, you can say, "Well, I'm going to wait for 15 minutes. If they aren't there by then, I'll leave,"

W: Hmm. I've got one friend who's always late. I don't think I'd ever see her if I did that.

M: Hah, but people who are always late are the ones you need to set limits with. If they know that you won't wait, then, perhaps they'll make an effort.

W: Isn't that rather harsh？

M: No, not really. Someone who constantly turns up late is putting a low value on your time. Let them know you've got other things to do. And I'm not suggesting you do that with everyone just the persistent latecomers.

(20)

A．To help people to organize their work in an effective way.

B．To help people to become efficient at their jobs.

C．To help people to arrange their time properly.

D．To help people to reduce stress.

听力原文：M: Hi, Sally.

W: Hello, Tom. How are you？

M: I'm fine, where are you going？

W: Oh, I'm on my way home from work.

M: I didn't know you had a job.

W: Yeah. I work part-time at a supermarket.

M: What do you do there？

W: I work in the produce section. Trimming and wrapping fresh fruit and vegetables. I also stock shelves. Some times when it gets really busy, I work at the check-out counter. Have you got a job, Tom？

M: Yeah. I do yard work for people. You know, cutting grass, raking leaves, pulling weeds, things like that.

W: I'd like doing that. It must be nice to work outdoors.

M: Sometimes it is. Except when it rains or snows or gets too hot or too cold or. . . Ha-ha. Tuition is sure high, isn't it？ Well, I'd better go. I've got to plant some trees for my neighbours this afternoon.

W: Well, don't work too hard. Holding down a job, going to class, studying. Sometimes it can become too much for one person. Take it easy.

M: You, too. It was great seeing you, Sally!

What does Sally do at her supermarket job？

A．She works at the meat counter.

B．She puts groceries out on the shelves.

C．She carries groceries out of the store for customers.

D．She checks the quality of milk products.

Task 1 Being a salesman, the most important thing is to understand people. You've got to know what they're thinking. If you can figure that out, you can get them to do a lot. They come in with an idea about what they want. You get them talking about themselves, about what they like. If it's man, you talk about football or something like that. If it's woman, you ask her about fashions. That way they get comfortable with you. You ask them a lot of questions and get them saying yes. Then they just get into the habit of saying yes. In the end, you can put them into anything you want, if you're really good. For example, if they need a little car for the city; you send them home a truck. Of course, I wouldn't really do that. It wouldn't be right. You've got to sell on this job but you also have to be fair. It's not fair to take advantage of people too much. There are some people in this business who’d do anything. But don't believe in that. 26.To be a good salesman, the most important thing is to________.

A、learn from different kinds of people

B、understand what people are thinking

C、see what people usually do in daily life

D、watch what changes people have made

A.You’re Still the One

B.No One Needs To Know

C.Any Man of Mine

D.You've Got A Way

A.You’re Still the One

B.No One Needs To Know

C.Any Man of Mine

D.You’ve Got A Way