AcustomerwithanIBMSANVolumeControllerattachedtoWindowsserverscallstheirBusinessPartnerstoragespecialistaskingforconfigurationassistance.Whatistheappropriateresponse?()
A.contactanIBMCustomerEngineer
B.sendaServiceSupportRepresentative(SSR)
C.recommendpurchaseofaSupportLinecontract
D.engageaFieldTechnicalSalesSupport(FTSS)