68 Risk management methodology should be adhered to in:
A. construction projects
B. system projects
C. complex projects
D. large projects
E. All of the above
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更多“68Risk management methodology …”相关的问题
第1题
68 Risk management requires an understanding that _____ .
A. the degree of greatest uncertainty occurs in the Conceptual Phase of the Life Cycle.
B. risk identification must be directly aligned with the Work Breakdown Structure.
C. it is merely advanced preparation for possible adverse future events.
D. it does not imply complete control of events
E. All of the above
第2题
邻区配置工具的入口菜单为_________.
A、Configuration ->Wireless Config Application ->NE Relation Management
B、Configuration ->Wireless Config Application ->Inter Me Configuration Import and Export
C、Configuration ->Wireless Config Application ->Cell Tool
D、Configuration ->NE Management
第3题
OMC中批量导入邻区数据的功能，入口菜单为_________.
A、Configuration ->Wireless Config Application ->NE Relation Management
B、Configuration ->Wireless Config Application ->Inter Me Configuration Import and Export
C、Configuration ->Wireless Config Application ->Cell Tool
D、Configuration ->NE Management
第4题
surprised; but I was considerably annoyed. I said I had (23) heard of such a rule at any respectable theater (24) , and that I considered it a most absurd regulation. The man replied that he was very (25) , but that those were his instructions. People complained that they could not get to and from their (26) comfortably, because other people's legs were always in the (27) ; and it had, therefore, been decided that (28) should leave their legs outside. It seemed to me that the management, in making this order, had gone (29) their legal right; and, under ordinary circum- stances, I should have disputed it. However, I didn't want to (30) a disturbance; and (31) I sat down and meekly prepared to comply with the demand. I had never before (32) that the human leg could be unscrewed. I had always (33) it was more securely fixed. But the man showed me how to undo them, and I found that they came off (34) easily. The discovery did not surprise (35) any more than the original request that I should take them off. Nothing does surprise one in a dream.
21.
A. called
B. helped
C. stopped
D. met
第5题
听力原文：W: Dan，did you want to see me？
M: Oh，yes，Sue，please sit down．We need some help．
W: What can I do？
M：Look at this schedule．There are four conferences in April．And there aren't enough representatives to cover all of them．
W: But I am not on the executive staff．
M: I know，but you have studied management and merchandising．And we have openings for more managerial people．There is a good opportunity for you here．
W: That sounds wonderful．But what do you want me to do？
M: There's a conference in Seattle on the 18th of April．I want you to represent us．
W: That's a big responsibility
M: You'll do very well，and I'm pretty sure．
W: Is there a lot to learn？
M: There are a few things，but they aren't difficult．
W: There isn't much time left．Can I start now？
M: There are some reports on the previous conferences in the files．You can study those．
W: Can you give me any guidelines about etiquette in other countries？
M: There are several overall guidelines that apply to international conferences．
W: Then where can I find all the country-specific information？
M: Usually you can call that country's embassy or consulate．Most of them have printed materials for business visitors．And there are also travel books available at public libraries．If you don't have enough time，you can also ask Sally，as she attended the conference there last time．
W: Great．And will our company arrange for transportation？
M: Yes．Tell the travel department about what you think you'll need，and they can make arrangements for you．
W: Thank you．I will give it my best shot.
(23)
A．There are not enough efficient managers.
B．It lacks in guidelines for new employees.
C．The conference schedule should change immediately.
D．It is short of representatives for conferences.
第6题
Many artists today are in what is called applied art. They use
their ability in advertise, interior decoration, or some similar job.【1】______
But people in business which hire the artists for that kind of work 【2】______
say that simple artist ability is not enough. There are lots of young【3】______
people who have that. But not enough of them who know anything 【4】______
about physics, or mechanical things, or math.
To be a druggist you have to study chemistry. You can't learn
chemistry without knowing something about algebra.
How about a nurse？ One of the requiring subjects in a course of 【5】______
nursing is known to material medica. In materia me dica you'll 【6】______
learn how to figure out doses and prepare for medicines. Algebra is 【7】______
important in doing the figuring. Too many student nurses flunk out
of the course because of their weak math.
It's the same for many trades. If you want to be a crafts-man, 【8】______
a machinist, a molder, and a patternmaker, you'll need algebra and 【9】______
geometry and even trigonometry.
Even you want to go into business for yourself, you'll need 【10】______
math. Business today, whether it is running a little gas station or a
big factory, takes good management. Good management takes mathematics
【M1】
第7题
Dear Mr. Williams:
Your advertisement in for manager of public relations appeals to me. I found the wording of your advertisement quite attractive with emphasis on leadership, initiative, and flexibility. And my experience and qualifications indicate that I am the person you are seeking.
The enclosed résumé indicates my experience in the area of public relations and management communications. I am quite familiar with the kinds of issues and problems that you have to deal with.
I’d like to draw your attention to page 2 of my résumé, on which I describe my concept of public relations. And I am most eager to put this concept into practice to prove it to you.
Although I have been very happy with my present employer and colleagues, I am more willing to join your company where I can assume even broader responsibility.
I am free to travel and open to relocation. I would welcome the opportunity to meet you and to further discuss how I may benefit your organization. Please call me at 0411-89726374 to arrange an interview at your earliest convenience.
Sincerely yours,
Stephen Smith
An Application Letter
Applicant: -46-
Position applied for: the manager of -47-
Requirements emphasized in the ad:
1. leadership
2. initiative
3. -48-
Expectation of the applicant: to assume -49-
Contact telephone number: 0411-89726374
Purpose of the letter: asking for -50-
第8题
Within Australia, Australian Hotels Inc. (AHI) operates nine hotels and employs over 2,000 permanent full-time staff, 300 permanent part-time employees and 100 casual staff. One of its latest ventures, the Sydney Airport Hotel (SAH), opened in March 1995. The hotel is the closest to Sydney Airport and is designed to provide the best available accommodation, food and beverage and meeting facilities in Sydney's southern suburbs. Similar to many international hotel chains, however, AHI has experienced difficulties in Australia in providing long-term profits for hotel owners, as a result of the country's high labour-coat structure. In order to develop an economically viable hotel organisation model, AHI decided to implement some new policies and practices at SAH.
The first of the initiatives was an organisational structure with only three levels of management -- compared to the traditional seven. Partly as a result of this change, there are 25 percent fewer management positions, enabling a significant saving. This change also has other implications. Communication, both up and down the organisation, has greatly improved. Decision-making has been forced down in many eases to front-line employees. As a result, guest requests are usually me without reference to a supervisor, improving both customer and employee satisfaction.
The hotel recognised that it would need a different approach to selecting employees who would fit in with its new policies. In its advertisements, the hotel stated a preference for people with some "service" experience in order to minimize traditional work practices being introduced into the hotel. Over 7,000 applicants filled in application forms for the 120 jobs initially offered at SAH. The balance of the positions at the hotel (30 management and 40 shift leader positions) were predominantly filled by transfers from other AHI properties.
A series of tests and interviews were conducted with potential employees, which eventually left 280 applicants competing the 120 advertised positions. After the final interview, potential recruits were divided into three categories. Category A was for applicants exhibiting strong leadership qualities, Category C was for applicants perceived to be followers, and Category B was for applicants with both leader and follower qualities. Department heads and shift leaders then composed prospective teams using a combination of people from all three categories. Once suitable teams were formed, offers of employment were made team members.
Another major initiative by SAH was to adopt a totally multi-skilled workforce. Although there may be some limitations with highly technical jobs such as cooking or maintenance, wherever possible, employees at SAH are able to work in a wide variety of positions. A multi-skilled workforce provides far greater management flexibility, during peak and quiet times to transfer employees to needed positions. For example, when office staff are away on holidays during quiet periods of the year, employees in either food or beverage or housekeeping departments can temporarily fill in.
The most crucial way, however, of improving the labour cost structure at SAH was to find better, more productive ways of providing customer service. SAH management concluded this would first require a process of "benchmarking". The prime objective of the benchmarking process was to compare a range of service delivery processes across a range of criteria using made up of employees from different departments within the hotel which interacted with each other. This process resulted in performance measures that greatly enhanced SAH's ability to improve productivity and quality.
The front office team discovered through this project that a high proportion of AHI club member reservations were incomplete. As a result, the service provided to these guests was below the standard promised to them as part of their membership agr
A．management
B．size
C．staff
D．policies
第9题
Started just five years ago by brothers Lee and Alan Jones, the organisation has grown from a small company employing five people to a multi-divisional organisation employing 120 people.
The organisation’s production facility is divided into three separate departments. Each department has a single manager with supervisors assisting on the production lines. The managers and supervisors, all of whom are aware of their roles, work well together. However, although the organisation has grown, the owners continue to involve themselves in day to day activities and this has led to friction between the owners, managers and supervisors.
As a result a problem arose last week. Alan Jones instructed a supervisor to repair a machine on the shop floor, which he refused to do without confirmation and instruction from his departmental manager. The supervisor’s manager,Dean Watkins, became involved and was annoyed at what he saw as interference in his department’s activities. Dean told Alan Jones that he “should have come to me first” because although the responsibility for the overall organisation was a matter for the brothers, action taken in the factory was his through powers that had been delegated to him and through his authority, as manager. In the argument that followed, Alan Jones was accused of failing to understand the way that the hierarchy in such a large organisation operates and that interference with operational decisions by senior management was not helpful.
As a consequence of this, Alan Jones has asked you to explain to him and his brother the issues behind the dispute to clarify the roles of managers and supervisors and to indicate how and why successful delegation might be achieved.
Required:
(a) Explain to Alan Jones the main differences between the work of a manager and that of a supervisor.
(13 marks)
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