I was about at send them a E－Mail when their letter of acceptance came.（)

A.My pleasure and I Il send you an email about the details of the cargo insurance.

B.Never mind.I' l send you an email about the details of the cargo insurance.

C.You are kidding and I' II send you an email about the details of the cargo insurance.

A.thank you

B.great

C.grateful

D.happy

—What about tomorrow？ My computer doesn't work. I can't send it to you.

A.bring

B.give

C.take

D.e-mail

36.What happened to the writer？

A.the writer could not speak Italian

B.the writer could not find postcards

C.Postcards always spoil the writer

D.Last summer,I went to Italy, could not writing

37.Which of the following statements is true？

A.This summer, the writer went to Italy

B.The writer send 37 cards

C.the writer could speak Italian

D.last summer, the writer went to Italy

38.When did the story happened？

A.this summer

B.last summer

C.last spring

D.this spring

39.Where did the story happened？

A.Italy

B.Newyork

C.Beijing

D.Hongkong

40.How many cards did the writer send？

A.37

B.0

C.6

D.5

kitchen and sit down (2) to him and read articles from the front page of the (3) . When I ran into a word I didn’t know (and I didn’t know half of the article, because any word (4) than a couple of syllables gave me trouble) he explained the (5) of the word and gave me the (6) .Then he’d send me (7) to the sentences so I could understand the word in (8) . Then I would take the paper away with me, armed now with the meaning of those words, and reread and reread the article (9) that the meaning of those words would get(10) into my memory. Every evening we did that.

Franco: Is this your calligraphy, Xiaoyan？

Xiaoyan: Yes. Do you like it？

Franco: It' beautiful.

Xiaoyan: 1 think I'm good at art because my father is an artist.

Franco: l' m not. My handwriting is terrible, but 1 always write personal letters by hand.

一I don't like using the computer for that.

Xiaoyan: Neither do 1. But my family only send emails, don' t get real letters anymore.

Franco: Me neither - I'll write you a real letter!

Xiaoyan: Thank you! But I like using the computer for some things. I 'm keen on

researching my family history and I love surfing the Internet for information about that.

Franco: Really -me too!

31. Franco's handwriting is beautiful.

A. Right

B. Wrong

32. Franco doesn' t like using computers for personal letters.

A. Right

B. Wrong

33. Xiaoyan doesn' t like using computers for personal letters.

A. Right

B. Wrong

34. Xiaoyan enjoys surfing the internet for information about her family history.

A. Right

B. Wrong

35. Franco is not interested in researching his family history.

A. Right

B. Wrong

Task 1 Being a salesman, the most important thing is to understand people. You've got to know what they're thinking. If you can figure that out, you can get them to do a lot. They come in with an idea about what they want. You get them talking about themselves, about what they like. If it's man, you talk about football or something like that. If it's woman, you ask her about fashions. That way they get comfortable with you. You ask them a lot of questions and get them saying yes. Then they just get into the habit of saying yes. In the end, you can put them into anything you want, if you're really good. For example, if they need a little car for the city; you send them home a truck. Of course, I wouldn't really do that. It wouldn't be right. You've got to sell on this job but you also have to be fair. It's not fair to take advantage of people too much. There are some people in this business who’d do anything. But don't believe in that. 26.To be a good salesman, the most important thing is to________.

A、learn from different kinds of people

B、understand what people are thinking

C、see what people usually do in daily life

D、watch what changes people have made

21.A gave up

B.developed

C.Followed

D.forgot

22.A.at

B.on

C.in

D.with

23.A.Unless

B.Since

C.If

D.Given

24.A.after

B.ago

C.when

D.before

25.A.as

B.because

C.therefore

D.but

26.A.not to waste

B.not wasting

C.not waste

D.is not wasting

27.A.with

B.at

C.from

D.on

28.A.before

B.after

C.ago

D.since

29.A.inform

B.informed

C.informs

D.informing

30.A.determined

B.expected

C.impressed

D.worried

Palmer: Hello, Mr Tang, how are you？ It is nice to meet you again.

Tang: How are you？ Mr Palmer．It's really a pleasure to see you here again．I do hope you have had a very enjoyable trip from London.

Palmer: I must confess that the air trip is really a long one．But, you see, the air-lines are very comfortable so that one does not feel tired at all the end of the journey.

Tang: Glad you have had a pleasant trip．I have to doubt you are comfortably settled and find things at the hotel satisfactory.

Palmer: Everything is perfect, thank you．Well, now, Mr Tang, if you don't mind, I'll talk shop with you directly.

Tang: Perfectly all right with me．In fact, we'd better talk over our business first and then have a chat afterwards．You wish to take up the subject of the Arbutus, don't you ？

Palmer: That's right．You see, Mr Tang, you have probably been advised of the serious damage done to the last consignment of 60 cases of Arbutus．Upon its arrival in London on board s．s．Coma, it was found, much to our regret, that about 50% of the cases were leaking．Closer inspection by the Health Officers showed that the contents were considered unfit for human consumption.

Tang: Just a minute, if you please, Mr Palmer．Have your people in London discovered what were the exact causes of the leakage？ It was rather a singular case, for thousands of tons of this product have been exported and this seems to be the only case of having been damaged en route.

Palmer: I am sorry I have to say it was not en route．It was definitely damaged prior to loading onto the s．s．Coma．You may think it a singular case, yet the fact remains that this has made it necessary for us to file a claim on you．Here, Mr．Tang, I have brought along with me the certificate issued by the London Health Officer．It speaks for itself．As to the causes, closer inspection and examination by our cargo handling people revealed that the leakage of juice was brought about by damaged tins．They were evidently broken through careless handling while being loaded into the ship's hold in Shanghai dock.

Tang: As I have said before, the whole business is most unfortunate．We have never come across such a case of damage during loading.

Palmer: I have to remind you that our terms are C.I．F London port．While we have full confidence in your Commodities Inspection Bureau in its capacity of quality inspection, this is a case which occured after their sampling and analysis at the works．And the broken tins through careless handling and deterioration of contents en route necessarily about this state of affairs．Now, Mr Tang, you are well aware that our business has just started this branch of activities and the losses thus sustained will be a blow to this department．I am sure you will think it fair on our part when we suggest that the total value of the parcel should be reduced by 50% and that you should give us an allowance by way of credit for the amount to be set against our future purchases of canned fruits from you.

Tang: To be fair to your company, I am directed by my Shanghai Branch to settle this issue with you amicably on condition that you give us a certificate issued by your Health Department．Now that this is available, I think everything will be in order.

Palmer: I am so glad to hear of your ready agreement．Your fairness in business dealings is really unsurpassed．Shall we send you a letter confirming this？

Tang: As soon as you send us a letter confirming this conversation, we'll send you a reply immediately.

Palmer: Thanks ever so much for your co-operation, Mr Tang．Good-bye.

Tang: Good-bye Mr Palmer．Come over here when you are through with your business and we'll have a friendly chat.