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&8226;Look at the chart below. It shows the sales, production and stock levels of a comput

er manufacturing company over an eight-month period.

&8226;Using the information from the bar chart, write a short report describing all the changes that took place during the eight months.

&8226;Write 120—140 words on the separate answer paper provided.

&8226;Look at the chart below. It shows the sales,

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第1题

&8226;You work for PJT Ltd, a manufacturing company. You need more staff in your departmen
t and your line manager has asked you to write a report explaining why.

&8226;Look at the information below, on which you have already made some handwritten notes.

&8226;Then, using all your handwritten notes, write your report.

&8226;Write 120-140 words.

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第2题

&8226;You are the manager of Arvon Industrial Park and you here just received the letter b
elow from FNT Ltd, a potential customer.

&8226;Look at the information below, on which you have already made some handwritten notes.

&8226;Then, using all your handwritten notes, write a letter of reply to FNT Ltd.

&8226;Write 120-140 words.

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第3题

&8226;The staff at your company were recently asked what they thought about working condit
ions. Your line manager has asked you to write a report summarising their opinions and suggesting possible improvements.

&8226;Look at the information below, on which you have already made some handwritten notes.

&8226;Then, using all your handwritten notes, write your report.

&8226;Write 120-140 words.

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第4题

?You are Marketing Director of a supermarket. You have been asked to prepare a short propo
sal for your board of directors on the restructuring of your supermarket.

?Look at the information below, on which you have already made some handwritten notes.

?Then, using all your handwritten notes, write your report.

&8226;Write 120-140 words.

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第5题

听力原文:Man: Now the conference has started, I feel pleased with our preparation. The spe
akers have been popular with audiences - we could ask one or two more next year. The centre we've booked is fine for this time, but the rooms are already being used to their full capacity. If we don't look elsewhere, we'll have to restrict delegate numbers next year. So, we should consider other options. Perhaps the location could also be more convenient for people coming by train.

&8226;You will hear another five recordings. Five people are phoning about conference arrangements.

&8226;For each recording, decide what the speaker's purpose is.

&8226;Write one letter (A-H) next to the number of the recording.

&8226;Do not use any letter more than once.

&8226;After you have listened once, replay the recordings.

A. to request travel information

B. to book a meeting room

C. to postpone an appointment

D. to suggest a future change of venue

E. to ask for a conference programme

F. to cancel a reservation

G. to invite a guest speaker

H. to confirm their attendance

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第6题

&8226;Look at the statements below and the information about business schools on the oppos
ite page.

&8226;Which school (A, B, C and D) does each statement 1-7 refer to?

&8226;For each sentence 1-7, mark one letter (A, B, C, or D) on your Answer Sheet.

&8226;You will need to use some of the letters more than once.

A

LDA School of Management

LDA has the advantage of being within a few hours' drive of the hi-tech industries of Silicon Valley, which enables senior personnel from hi-tech companies to teach there. The school has prospered in recent years and offers its students excellent facilities. It attracts students from all over the world and has a fairly large intake of 30,000 students a year.

B

Dalchester School of Business

Under the leadership of Jon Richards, Dalchester has long been one of the world's top business schools. It is notably strong on its tailor-made executive programmes, which are written to meet each company's particular requirements. The Sinclair Centre, with new lecture rooms and a computer centre, has just been added to the school.

C

Radbridge School of Management

The reputation of the long-established RSM has been strengthened in recent years. This is mainly due to the appointment of Director Kim Taylor, who, with his programme of modernisation, has led the school into the age of Information Technology. Its network of former students remains second to none, with many having top positions in the world of finance and industry.

D

IBA Management School

This Swiss-based school has built its reputation on the quality and extent of its links with manufacturing and financial institutions. Its lecturers, who have been recruited from many different countries, are extremely well thought of in the business world. Student numbers average 25,000 a year. Many select the school because its links with industry are thought to help with employment prospects.

It can offer courses that are designed for the needs of specific companies.

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第7题

&8226;Read the article below about the body shop.&8226;Choose the best sentence to fill in

&8226;Read the article below about the body shop.

&8226;Choose the best sentence to fill in each of the gaps.

&8226;For each gap 8-12,mark one letter(A-G) on your Answer Sheet.

&8226;Do not use any letter more than once.

&8226;There is an example at the beginning(0).

The Body Shop--A New Kind of International Business

The Body Shop--good to its employees, its customers, the environment, worthy causes and the Third World--has pioneered a new kind of corporate culture, and made a great deal of money at the same time. When Anita Roddick, the founder of The Body Shop, is asked questions about her company, it is clear that she is passionate about the good work that The Body Shop does at the same time that it is a corporate business. Auckland businessman Roger Lampen of the job search Lampen Group Ltd says he's inspired by what he has read and heard about Roddick.

"Her level of passion and commitment is what's really required in business now," he says. (8) By all accounts, the huge British company, which makes and sells skin and hair-care products around the world, is

Good to employees: they are encouraged to have fun to challenge management, to put love where their labour is;

Good to customers: they can sample products with in-store "testers" and buy small bottles to start with; they are given information about ingredients; they are offered refills at a discount;

Good to the Third World: Anita Roddick, who runs the company, spends months each year traveling to remote regions to study the people's skin and hair care. (9)

Good to charities and worthy causes: Amnesty International, Romanian orphanages and the threatened rainforests of South America are among many beneficiaries of money, million-signature petitions, supplies, volunteers, membership sign-ups, shop-window campaigns;

Good to the environment: The Body Shop uses minimal packaging, recycles almost everything in sight and battles pollution. In one Body Shop paper-making business in Nepal, paper is made from water hyacinths that used to clog waterways, and from specially planted banana palms that have helped stop erosion and provide food. Residue from the paper-making is used to make pots for trans- planting much-needed trees. (10) .

While Roddick might say nasty things about some of the Body Shop shareholders--she loathes uncaring "speculators" who are just in for a quick profit--the company has certainly been good for their bank accounts. Since the shares were floated, in 1981, their price has increased almost 100--fold, says Fortune magazine. (11) Asked in a phone interview about how the Body Shop is likely to fare when Roddick retires, he says, "A couple of thousand years ago, you might have asked," What's going to happen to Christianity if Jesus Christ dies? If Anita Roddick goes, the Body Shop could potentially become even stronger. The corporate culture is very strong." (12) Roddick gets angry about suspicious questioning "Anyone claiming to be altruistic is considered suspect." But, in a phone interview while she is visiting the Madison Avenue, New York, Body Shop, she gives some answers.

A But first let's look at what makes The Body Shop seem just too good to be true.

B One London stock analyst, John Richards of Country Natwest, even compares Roddick to Christ.

C All this, plus jobs and income!

D She has set up several Third World suppliers under a "Trade not Aid" policy;

E Still, no person and no business is perfect.

F Auckland businessman Roger Lampen of the job search Lampen Group Ltd says he's inspired by what he has read and heard about Roddick.

G But each year we're slowly getting better.

(8)

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第8题

&8226;Look at the statements below and at the five extracts from an article about broadeni
ng corporate responsibility.

&8226;Which article (A, B, C, D or E) does each statement 1—8 refer to?

&8226;For each statement 1—8, mark one letter (A, B, C, D or E) on your Answer Sheet.

&8226;You will need to use some of these letters more than once.

A

Executives are coming to understand that they can't meet their corporate responsibility simply by maximizing shareholder value. Last year Price water house Coopers surveyed 1161 chief executive officers of companies from 33 countries. Some 68 percent of those polled said that global corporate responsibility was vital to profitability. Meanwhile citizens around the world have become more vocal in demanding that global busines,5 beheld accountable for conduct that could undermine social, environmental or economic progress.

B

Although markets have encouraged more firms to act in a responsible manner in the global economy, market forces have not been sufficient to ensure responsible behavior. all of the time. Moreover, the responsible firms that work harder to ensure that workers or the environment are treated well as they make goods and services could have higher costs, which may allow other competitors to gain market share, The right mix of public policies can ensure that responsible firms are not penalized.

C

Washington D. C is drowning in paper. Congress has voted on proposals to promote corporate responsibility. Meanwhile, the President, executives and activists are all scurrying about in search of additional proposals to make executives more accountable for their companies' financial reports. Given that capitalism today is global as well as local, the U. S must work with its allies to write international corporate governance norms. But we need to use this opportunity to think more broadly about how to reassure global economic confidence long term. All of the reform. efforts to date focus on a narrow definition of corporate responsibility. President Bush acknowledged in his July 9th speech, "There is no capitalism without conscience" That is why the ultimate reform would encourage corporations to also act responsibility towards their workers and the environment.

D

The codes, including ones promoted by the Department of State—the Voluntary Principles for Security and Human Rights and the OECD Guidelines, are designed to help business protect human rights in nations with poor human rights records. Corporate social responsibility policies can also include EPA regulations that require corporations to report on their global environmental liabilities. After all, the costs of cleaning up can be a major drain on corporate profits. But these policies are not well coordinated or known as CSR policies. Were someone to compile an overview, we might gain a greater understanding of bow such policies can be made more effective. But there are some policies including tax policies that encourage firms to shift production or their headquarters to nations with weaker fiscal or regulatory systems. Other policies that may undermine global corporate responsibility include corporate welfare and agricultural protectionism.

E

The French government recently overhauled French corporate law and mandated the disclosure of companies’ social and environmental as well as profit performance. This is a good idea. The British require pension funds to report on the social, environmental, as well as profit performance of their investments. The Canadian government is also examining a wide range of public policies to promote CSR. Perhaps the most interesting development was that in 2001, with funding from the Atkinson Foundation; five private citizens organized a commission on democracy and accountability. Their final report issued 25 specific policy recommendations on promoting global and do

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第9题

听力原文:Man: Ladies and gentlemen. If I could just have your attention for a few moments
please. I have a few final notices to give you before we all go into this last session of our conference.

First of all, I'd like to say that this afternoon's computer session has proved to be much more popular than we anticipated, so we're moving this session to Room 110. That's on the first floor. This means that the Marketing Seminar will be moved to Room 201. Room 201 is on the second floor. The times for all sessions are unchanged. I hope that's clear to everyone. Yes?

Next, a notice for Team Leaders. will you please hand in your keys and your completed attendance lists to reception Point B, where I will collect them. Could you do this at the latest by 15.00. By 3 o'clock, please. There is no paperwork for team leaders to do this afternoon, you'll be pleased to know.

Now, I have to inform. you of a last minute change for those flying home. No. Don't worry. Nothing major. You'll still be able to enjoy the party this evening. It's just that the coaches to the airport will now leave tomorrow morning a little later, at 9am sharp, instead of 8.30. And please be at the collection point - that's outside - at least 10 minutes before, so I can check your names. The collection point is marked "Airport". Thank you. The other buses - that's the six coaches for local travel - will leave as arranged ... look at your Fact Sheets... same times ... same place ... for local destinations, go to the West Gate.

Now, to the future. I have a note from Personnel that the venue for next year is already fixed. It will be in Birmingham, and is most likely to be at the Central Business School. Of course you'll get details of things like the timetable nearer the time. One of the guest speakers will be Dr Lewis Worth. Yes, the famous author from the Los Angeles Institute of Business will be talking about Creative Management: I'm sure we'll all be looking forward to that. Again - details will come to you nearer the time.

Oh, talking of speakers, that reminds me, this afternoon there will be a change of speaker. Alan Smith will substitute for Sue Kennedy, who unfortunately is unwell. Same times, but the room will also change, from 600 to 610.

Well, I'd just like to say... Oh yes ... one more thing. Don't forget to collect your complimentary video from the conference office. You can drop in there any time throughout the afternoon. It's a preview of our new advertisements. I would draw your attention especially to Film 3. Quite a few surprises. Should be good.

So that's it, I think. It's been a highly successful conference this year - as always. So with my thanks to all concerned for the arrangements and my thanks to you all for contributing, I look forward to meeting you individually tonight at the party.., which starts at 8pm in the Garden Room. And I hope to see you all in Birmingham next year!

&8226;You will hear the organiser of an annual conference attended by the sales representatives of a large company. He is telling them about the arrangements for the end of the conference.

&8226;As you listen, for questions 1-12, complete the notes using up to three words or a number.

&8226;After you have listened once, replay the recording.

1. The computer session has been moved to Room 110 and the____________ will now be held in Room 201.

2. Team Leaders are to take keys and ______ to Point B by 3 o'clock.

3. Team Leaders will not have to do any ______ this afternoon.

4. Airport coaches will leave tomorrow morning from the ______ marked Airport.

5. Local buses will leave from. ______

6. Next year's conference will probably be held at the ______ in Birmingham.

7. information about the ______ for example, will be sent later.

8. The guest

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第10题

&8226;You have just received a telephone call for your colleague,Sue Benton,who is away fr
&8226;You have just received a telephone call for your colleague,Sue Benton,who is away from her desk.A sales representative,John Smith,frOm Barton’s & Co has been delayed.He cannot get to a meeting with Sue,but thinks he can get there later.He has given you his mobile number and would Iike Sue to call him back. &8226;Write a message for your colleague saying: &8226;who has called &8226;why he wilI be Iate &8226;when he can get there &8226;what he wants Sue to do &8226;Write 30-40.words. &8226;Write on your Answer Sheet.

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