IQ is not the determining factor for success, said Janell Kilgore, a staff counselor
in the Faculty and Staff Assistance Program. IQ contributes about 20 percent to the factors that determine life success, which leaves 80 percent to other forces, including EQ, she noted. Goleman writes that ―the vast majority of one’s ultimate status in society is determined by non-IQ factors, ranging from social class to luck. Emotional intelligence is one of those factors that can be improved or enhanced.
According to Kilgore, understanding and practicing five key concepts can improve your emotional intelligence.
Knowing one’s own emotions
Recognize and name emotions you feel; understand why you feel that way; and distinguish between feelings and actions. ―As a parent, you can begin now with your children, teaching them about their emotions. But first you have to know your own. You have to be able to tell yourself what you’re feeling, Kilgore said.
Recognizing emotions in others
The ability to take another person’s perspective, Kilgore said, is a skill that effective managers and supervisors possess. Emotionally intelligent individuals also are sensitive to other people’s feelings and listen well. Kilgore led workshop participants through an exercise designed to illustrate these ideas. She showed two emotionally charged clips from the movies Parenthood and E.T.,asking individuals to write down emotions they saw exhibited by the characters ‘ body language.
Participants also wrote down their own feelings during each scene. The group’s list demonstrated the many emotions seen through the films’ characters, as well as the different ways people felt about the same scenes.
Managing emotions
Accept your feelings, but find a balance between over sensitivity or over expression and emotional suppression. Kilgore said her teenage daughters, when angry, have sometimes stomped up the stairs in their home. While some people may find this behavior. unacceptable, Kilgore said she finds it healthy for them to express their emotions rather than suppressing them.
Handling relationships
Being perceptive, applying conflict management skills instead of ignoring conflict, and being considerate and cooperative are important in handling relationships with others. Kilgore also stresses that communication skills are essential to healthy relationships.
(1) According to researchers, which of the following is true？
A、IQ determines life success.
B、EQ determines life success.
C、IQ contributes a small part to life success.
D、EQ contributes a small part to life success.
(2) The word ―sensitive in paragraph 4 line 2 means().
A、showing understanding and awareness of something
B、easily worried and offended by something
C、likely to cause disagreement or make people angry or upset
D、good because it is based on reasons
(3) Why did Kilgore ask individuals to write down emotions they saw in the movie characters and their own feelings？
A、Because she researched human emotions.
B、Because she was interested in movies.
C、Because she wanted to find out the differences between the characters ‘ and the audience'semotions.
D、Because she wanted to teach individuals the importance of recognizing others'emotions.
(4) The example of Kilgore's daughters indicates ().
A、Stomping up the stairs is good behavior
B、Stomping up the stairs is good for her daughters' health
C、Suppressing emotions is good for her daughters' health
D、Letting out emotions is good for her daughters' health
(5) The main idea of the passage is ().
A、what EQ is
B、EQ is more important than IQ
C、how to improve your EQ
D、how to behave properly
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