听力原文：Can I help you, sir （）

听力原文：M: Joy, could you help me, please I can’t find my knife.W: Don’t worry, Jim. I c听力原文：M: Joy, could you help me, please I can’t find my knife. W: Don’t worry, Jim. I can help you. Q: What is Jim looking for （）

A．His kite

B．Her knife

C．His knif

E．

听力原文：M: Good afternoon. Can I help you？

W: I want to try the black shoes.

Q: Where does this conversation take place？

(18)

A．At a restaurant.

B．At a hospital.

C．At a shop.

听力原文：W: Can I help you, sir？ Or would you like to see the menu？

M: No, thank you. I've already known what to order. Just two steaks and a chicken soup and a salad.

Q: Where does this conversation most probably take place？

(5)

A．In a grocery store.

B．In a restaurant.

C．In a department store.

听力原文：M: Hello, can I do anything for you？

W: Yes, I need to change foreign moneys. Could you help me change some Canadian dollars in traveler's cheques issued by Royal Bank of Canada？

Q: What kind of foreign currencies does the speaker want to exchange？

(17)

A．Canadian dollars.

B．British Pounds.

C．U.S. dollars.

D．H.K. dollars.

M: I'm sorry．Miss．But I can't seat you until the interval．

Q: What does the man mean？

(19)

A．He can't help the woman because it's too dark to see.

B．He can't help the woman because he doesn't want to miss the act.

C．He can't let her in because there are no seats left.

D．He can't show her the way because it is not the right time.

听力原文：Woman: Contact Training, how can I help you？

Man: Hello, this is Dave Smith calling from the City Council. I understand you run in-house training courses in word-processing and databases, things like that.

Woman: Yes, are you looking for some training？

Man: Well, yes, we've just taken on some new staff in our department and I'd be interested to know if you have someone who could help them with databases - perhaps a one-week course？

Woman: I'm sure we can.

Man: Good. In addition to that - if it's possible - we have some other staff who need some individual training, but that would be in graphics.

Woman: Oh yes, we do graphics courses. Did someone recommend us to you？

Man: Yes, a friend of mine at Globe Insurance...

Woman: Oh yes, we put on a course for them a few months ago.

Man: They were very impressed...

Woman: Good! Well, I'll just take a few details

？Look at the note below.

？You will hear a man enquiring about training courses.

Contact Training

Telephone Message

Dave Smith called from (9) about training.

Can we provide a one-week course on (10) ？

Would also like one-to-one courses in (11) .

Recommended by someone from (12)

M: You know, there is a tutoring service on campus. I was about to drop statistics before they helped me out.

Q: What does the man mean？

(17)

A．He has difficulty mailing sense of logic.

B．Statistics and logic are both challenging subjects.

C．The woman should seek help from the tutoring service.

D．Tutoring services are very popular with students.

听力原文：W: Hello.

M: Hi, Sally, this is Phil.

W: Great to hear from you Phil! How have you been doing？

M: To tell you the truth, I'm very worried about our final examinations next month. For one thing, I can't sleep.

W: I sympathize! I went through the same thing last year.

M: That's exactly why I'm calling you. Do you have any suggestions for coping with anxiety？ You know how I hate exams!

W: Well, last year the university offered a stress-management course at about this time. Have you been in contact with the student health services？

M: No, I haven't had time!

W: Funny, isn't it？ Just when students need help most, we can't afford the time to get it!

M: Well, perhaps I should find out more about this stress-management course. Things have got to get better!

W: I suggest you call the health services tomorrow. They open at nine a. m.

M: Thanks, ally. I'll let you know how it goes.

W: Best of luck! And have a good night's sleep!

M: That's easier said than done!

(20)

A．Anxiety.

B．Truth.

C．Sympathy.

D．Time.

听力原文：Woman: Hello, Executive Catering Services, Anna speaking. How can I help you？

Man: Hello Anna, this is Julian Russell from Family Holidays. I wondered if you could do some catering for us next week. We're having a small reception - it's to launch a new advertising campaign. Would you be free？

Woman: When exactly is it, Mr Russell？

Man: Next Thursday - that's May the second.

Woman: Oh yes, I can do that. Where will you be holding it？

Man: We thought we'd have it at Head Office and use the Boardroom because there's enough room for everyone there.

Woman: OK. What sort of things would you like？

Man: Just a light lunch, I think, so that people can eat while they move around and talk to each other. You did something similar for us last year - we'd be happy to have the same menu again.

Woman: Right, I'll look in my diary and see what you had. Oh, I nearly forgot to ask you, how many should I cater for？

Man: Well, I think most people will be able to come. Perhaps around 25. No, let's say 30 to be sure.

Woman: Right. Thank you for getting in much, Mr Russell, I'll send you confirmation of the arrangements by the end of the week and then I'll...

？You will hear three telephone conversations or messages.

？Write one or two words or a number in the numbered spaces on the notes or forms below.

？After you have listened once, replay each recording.

Conversation One

？Look at the form. below.

？You will hear a man making a request for catering.

EXECUTIVE CATERING SERVICES

BOOKING FORM

Booking made by: Julian Russell

Company: Family Holidays

Event: Launch of new (1)______

Date: (2) ______

Location: Head Office, in the (3)______

Number attending: (4) ______

听力原文：M: Good morning, madam. What can I do for you？

W: Good morning. I'd like to have a babysitter to look after my baby son when I'm out working during the day. Have you got any applicants to recommend？

M: Yes, we have quite a few here, and you'll see they are all very good. I'd love to help you choose one. Look at this Tai girl. Her name is Suwann and she's 19 years old.

W: Do you know anything about her qualifications？

M: She obtained her driving license two years ago and is a safe driver now. She has a great command of English. She's a friendly person and wins over children very quickly with creative games.

W: Has she got any experience in childcare？

M: Oh, yes. She has worked as a babysitter in Britain for two years. Her childcare experience ranges from one year old to six years old in daycare and baby-sitting. Her references have glowing reports on her. Read this one here: warm-hearted, joyful and ready to help. She is committed to her duties and can handle new situations very well. I'm sure she will be a great asset to your family.

W: I believe so, but could you tell me something about her family？

M: Certainly. Suwann comes from a big and warm family. There are seven children and she has taken on many responsibilities with her younger siblings. One of them is cooking.

W: That's wonderful. It seems that she'll be a good choice.

What is the woman's purpose to visit the man？

A．She wants a babysitter.

B．She hopes to apply for a job.

C．She intends to help the man to find a girlfriend.

D．She needs some help from the man.