-- Hello, I’ am Malinda.-- Hello, I’ m Adelaide. ()

---This is John.

-- ___________

A：Oh, I have never seen you.

B：Yes, I am glad.

C：Hello, John. Nice to meet you.

D：How are you？

Hello, Yang Lin speaking.()

A. I am Carol.

B. This is Carol here.

C. Do you know who I am？

A. Hello!

B.Yes？

C.I am busy.

D.Excuse me？

A.This is Tom.

B.I am Tom.

C.It’sTom.

D.That is Tom.

A.— ________________

B.This is Carol her

C.Do you know who I am？

D.I am Carol.

Hello, ()Franco Rossi speaking. Can I speak to Polly Williams？

A. this is

C. I am

Hello, ()Franco Rossi speaking. Can I speak to Polly Williams？

A. this is

B. he is

C. I am

A.Call my Ad

B.Call Ada for m

C.Call me Ad

D.Call Ada to m

E.

A.Excuse me

B.Hello

C.Miss/Ma’am/Mister/sir

D.I beg your pardon

— Hello, this is David speaking. Is Michael there？

— _________

A. Hold on. I’ll get him.

B. No, he isn’t.

C. Yes, I am David.

D. Yes, what do you want？