（）you

A.My pleasur

B.Never min

C.Yes, thank you.

D.It doesn't matter.

Can you stay here longer？

()but I have to be back tomorrow.

A. I'd love to,

B. No, thank you,

C. I'm afraid not,

—I think Tom works harder than Bill. —_______

A、I’m glad to hear that.

B、I’m sorry fro Bill.

C、I’m sorry, but I can’t agree with you.

D、Thank you for saying nice things for Tom.

Letter B

Recommending Agents

provide, attached, opinion, requesting, proposition

Dear Mr．Sun:

We thank you for your letter of the 23rd August(1)addresses of possible agents for your products.

On the(2)list we have given names and addresses of three firms who in our(3)would be able to(4)you with the required services, and would be interested in your(5).

Very truly yours.

Dear Mr. Ge Yongming,

Thank you for your letter 1) _______ congratulations to me on the award.

I am of course happy that anything I may have done should be rewarded by an 2) _______, but at the same time I regard the award as something of a tribute to the teamwork of my colleagues, rather than to me 3) _______.

Indeed I have always enjoyed the willing help and 4) _______ of many contributors, who include you, my 5) _______ partner from the other side of the world. May our pleasant relations continue to expand in future.

Yours truly,

Adam Adel

Manners (礼貌) are much more than just saying“Please” and “Thank you”. They are ways of showing kindness.

My husband，Bob，is a pilot，and one day we were invited to a potluck (百味餐) at his flying squadron(飞行中队). The noisy room was filled with mouthy kids and their chatting moms and dads. Our son，Daniel, was only two years old. We let him play with the other kids because it was a safe environment.

After a while，he came back with a package of peanut butter crackers and proudly held them out to us. A pilot who asked “Do you know whose this little boy is？”followed him.

“He is mine,” I answered, wondering what Daniel might have done.

“Well,” replied the pilot, “I've been passing out crackers to the kids for almost two hours，and your son is one of the youngest guys I gave them to. He's the only one who said 'Thank you'. What he did makes me pleased.”

Daniel smiled and proudly repeated，“Thank you.”

1)、Pilots and their family were invited to the potluck.

A.T

B.F

2)、Daniel felt very excited when he showed his crackers to his parents.

A.T

B.F

3)、For nearly two hours at least, the pilot served at the party when he found Daniel.

A.T

B.F

4)、Only one kid said “Thank you” to the man when he gave the kids crackers.

A.T

B.F

5)、The pilot felt surprised when he heard the boy said “Thank you”.

A.T

B.F

for, too high, meet, meet with, disappointed, at, on

Dear Sir or Madam,

Thank you(1)your mail．We are(2)to hear that our price for your required product is(3)for your acceptance．You mentioned that Japanese goods are being offered to you(4)a price approximately 8% lower than our quotation.

We accept your position, but we are of the opinion that the quality of the other makes does not measure up to that of our products．Although we are keen to do business with you, we regret that we cannot accept your counter offer.

We do want to try and work with you, and meet your request, but the best we can do is to reduce our previous quotation by 3%．We hope that this will(5)your approval.

We look forward to hearing from you.

With best regards,

Meeting Notice

To: All salesmen

Subject: The Year-end Sales Meeting From: Tracy, Secretary

The last sales meeting for 2018 will be 1) _______ on Monday, December 17th 9:00 a.m. 2) _______ 3:00 p.m. at the Head Office.

Lunch will be 3) ________.

The 4) _________ will be mailed by the end of November.

If you have any items to be included, please forward them to me by November 20th. If you are unable to 5) ________, please call 63419403, not later than November 30th.

Thank you.

Dear Sirs,

RE: COUNTER-OFFER FOR MOUNTAIN BICYCLES

Thank you for your letter about the offer for the captioned mountain bicycles．Although we appreciate the quality of your bicycles, their price is too high to be acceptable．Refering to the sales contract No．8998, you will find that we ordered 1000 bicycles with the same brand as per the terms and conditions stipulated in that sales contract, but the price was 15% lower than your present price．Since we placed the last order, price for raw materials has been decreased considerably．Retailing price for your bicycles here has also been reduced by 5%．Accepting your present price will mean great loss to us, let alone profit．We would like to place repeat orders with you if you could reduce your price at least by 15%．Otherwise, we have to shift to the other suppliers for our similar request.

We hope you take our suggestion into serious consideration and give us your reply as soon as possible.

Yours truly,

CLERK: Hello, Big City Electricity, how may I help you today

PETERS:__1__.

CLERK: May I have your account number

PETERS: Certainly, it’s 4392107.

CLERK: Thank you, is this Mr. Peters

PETERS: Yes, this is Mr. Peters.

CLERK: Thank you. What can I help you with

PETERS: ___2_.

CLERK: I’m sorry to hear that___2_.

PETERS: The bill is 300% higher than last month.

CLERK: Terribly sorry for that. Let me ask you a few questions and then I’ll see what I can do.

PETERS: OK, Thank you for your help.

CLERK: Of course, thank you for calling this to our attention. Now, how much do you usually pay for your electricity

PETERS: I usually pay about $50 a month.

CLERK: Thank you.___4_

PETERS: $200. I can’t understand why.

CLERK: Yes, Mr. Peters. Was your usage different in any way

PETERS: No, it was an average month.

CLERK: I’m sorry there certainly seems to be a mistake.

PETERS: Well, I’m happy you agree with me.

CLERK: I’ll contact a service representative. And what’s your phone number

PETERS: 408-533-0875

CLERK:___5_. We’ll do our best to change this as quickly as possible. PETERS: Thank you for your help in clearing this up.

A. I think I’ve been overcharged for the past month.

B. I’m terribly sorry about the mistake.

C. I’m calling concerning my electricity bill.

D. And how much did we charge on this bill

E. Why do you think we charged you too much

durabihty, requested, as follows, following, weight, quantity, quality,

at sight, shipment, final confirmation, forward, trial

Non-firm offer for blanket

Dear Sirs,

Thank you for your inquiry of June 20． We are very glad to learn that you are interested in our blankets.

Our blankets are a perfect combination of(1), warmth, softness and easy care． For the past twenty years we have supplied these products to customers in more than thirty countries in the world.

As(2), we are pleased to quote you(3):

Commodity: "Silver Lake" brand woolen mixed blankets

Size: 70×85 in.

(4): 3lbs

Color: pink and blue

(5): 2000 pcs

Price: US $30 each CIFC2 London

Payment: By confirmed irrevocable L/C(6)(7): During May 2008

This offer is subject to our(8)．We are looking(9)to your(10)order.

Yours faithfully,