A.Me, too
B.Thank you very much
C.Hello
D.Here you are
第2题
A.A. I am sorry too
B.B. Oh , thank you too
C.C. Don't mention it
第3题
- Thank you very much for the present.A、 1 am sorry too
B、 Oh , thank you too
C、 Don't mention it
第4题
--- These are certainly beautiful flowers. Thank you so much --- __________ .
A.No, no. It’s nothing
B.You are welcome
C.Yes, I agree
D.Yes, I think so, too
第5题
A. Thank you very much about it.
B. It doesn’t matter too much.
C. It’s true. I’m sorry about that.
第6题
CLERK: Hello, Big City Electricity, how may I help you today
PETERS:__1__.
CLERK: May I have your account number
PETERS: Certainly, it’s 4392107.
CLERK: Thank you, is this Mr. Peters
PETERS: Yes, this is Mr. Peters.
CLERK: Thank you. What can I help you with
PETERS: ___2_.
CLERK: I’m sorry to hear that___2_.
PETERS: The bill is 300% higher than last month.
CLERK: Terribly sorry for that. Let me ask you a few questions and then I’ll see what I can do.
PETERS: OK, Thank you for your help.
CLERK: Of course, thank you for calling this to our attention. Now, how much do you usually pay for your electricity
PETERS: I usually pay about $50 a month.
CLERK: Thank you.___4_
PETERS: $200. I can’t understand why.
CLERK: Yes, Mr. Peters. Was your usage different in any way
PETERS: No, it was an average month.
CLERK: I’m sorry there certainly seems to be a mistake.
PETERS: Well, I’m happy you agree with me.
CLERK: I’ll contact a service representative. And what’s your phone number
PETERS: 408-533-0875
CLERK:___5_. We’ll do our best to change this as quickly as possible. PETERS: Thank you for your help in clearing this up.
A. I think I’ve been overcharged for the past month.
B. I’m terribly sorry about the mistake.
C. I’m calling concerning my electricity bill.
D. And how much did we charge on this bill
E. Why do you think we charged you too much
第7题
Attn: All Staff
The purpose of this memo is to warn you about a disruption to the company's Internet service. From 12 pm to 6 pm on Wednesday the IT team (81) a new server for the entire network.
The new server should allow us to store larger amounts of data more reliably, so it is a valuable change. (82) , this means that you will not be able to access the Intemet from your work computer on Wednesday afternoon.
For some employees, such as sales staff and customer relations managers, Internet access and email are essential. Those employees will be given permission to work from home on that afternoon.
For all other staff, please be sure to prepare offline tasks to carry out during this time. We thank you for your understanding and hope that the upgrade does not cause too much (83) for employees.
Regards,
Naomi Lyneham, General Manager
(41)
A.will be installing
B.would install
C.will be installed
D.has been installed
第8题
第10题
A.How do you do?
B.Fine, thank you.
C.Very well
D.Not too ba
第11题
A.I really had a happy time
B.Thank you for coming.
C.Oh, its too late.
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