题目内容
（请给出正确答案）
[主观题]
1、顾客John在你速卖通店铺里购买了一套玻璃杯，但是收到时发现玻璃杯被快递员摔坏了。他与你联系，表示很生气并要留差评。请问你要如何解决？ 请以邮件回复的形式作答。（用英文）
答案
Dear Mr John: Thanks for your e-mail . Iam sorry but we can not offer you the low price you asked for.However,we can offer you some discount.If your order is more than piece,we will give you a discount of off. Thanks!
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